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Troubleshooting

If you have problems joining a web conference or sharing specific applications in a conference, the tools below may help you.Back to New User


Program Name


Description


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Diagnostic ToolUse this tool to identify possible issues when running RTC Client software.New User Test
Oracle Web ConferencingIf you have problems installing the Oracle Web Conferencing console, manually download the client from here.Download
Oracle Web Conferencing - Direct X Compatibility PatchIf you need to share Java applications, Windows media players, or other programs that use Direct X, download additional support here. Applications using Direct X include Oracle Forms, applications written in Java, and Windows media players.Download
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